GENERAL CONDITIONS OF SALE
General Sales Conditions
Table of contents
items 1 - Applicability
items 2 - Our offer and your order
items 3 - Right of withdrawal
items 4 - The price
items 5 - Payment
Article 6 - Conformity and warranty
items 7 - Delivery and execution
items 8 - Force of the majority
items 9 - Intellectual Property
items 10 - Complaints procedure and disputes
items 1 Applicability
Our General Terms and Conditions of Sale apply to every offer from us as a Web Merchant to you (in your capacity as a consumer) and any agreement entered into between us.
Before an Agreement is concluded between us, we bring the text of these General Terms and Conditions of Sale (as well as the other parts of the General Terms and Conditions) clearly to you and we ask you to accept them. The General Terms and Conditions are clearly made available to you with the option of storing them on a durable medium. If for some reason we cannot show you our Terms and Conditions, you can get a copy or perusal of this from us by e-mail attn. info@theghentist.com.
The General Terms and Conditions are made available to you before you have confirmed your order on the website. A web link is used for this. Via this web link you can obtain the general terms and conditions in a format that you can save or print. We recommend that you always do this. You will tick that you have read and accepted the General Terms and Conditions in full.
If additional special conditions apply in addition to these General Terms and Conditions, The above with regard to the knowledge and acceptance also applies to those special conditions. If our General Terms and Conditions would conflict with those special terms and conditions, you as a consumer can always invoke the most advantageous text in your favor.
items 2 Our Offer and your order
If an offer has only a limited period of validity or is subject to certain conditions, we explicitly state this in our offer.
We strive to always describe what we sell you as completely and accurately as possible. In any case, we try to provide the description with sufficient detail to allow you to make a good assessment. When we use images, we endeavor to ensure that this is a true representation of the goods and / or services offered. However, the online representations may differ from reality, taking into account, among other things, the differences that may arise when making the representation (bv. photo) and the way in which this is displayed on the screen (and the settings used by you for this). However, Theghentist.com cannot be liable for any differences between the representation and reality. To the extent that you wish to cancel the sale, you can use his right of withdrawal within the specified limits.
Your order is complete and the agreement between us is final as soon as theghentist.com confirms your order by email. As long as you did not receive a confirmation from us, you can still cancel your order.
The Customer has the option to check the order. The Customer can enter a possible discount code and is given the opportunity to formulate comments regarding his order. The Customer expressly accepts the General Terms and Conditions by ticking the box "By clicking on" Place order "I place an order with payment obligation and I agree to the general terms and conditions.". By then pressing the "Place order" button, becomes the order
placed and the payment procedure starts.
By ordering online, the buyer declares to TheGhentist the legal age of 18 years to buy and / or drink alcoholic beverages. TheGhentist is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved..
items 3 Right of withdrawal
When you buy goods from us (except for the exceptions listed below) have you during 14 calendar days from the day after delivery the right to decide that you do not want to keep the goods. You can then return your order without paying a fine and without giving any reason 14 calendar days (you pay the costs for shipping this yourself). Within the 30 calendar days after we have received your order back, we will pay you the full purchase price of the returned goods, together with the original delivery costs, back. In any case, we will clearly inform you again that you have this right when you confirm your order or at the latest upon delivery.
During the first 14 calendar days after the day of receipt of the delivery, we expect you to handle the order and packaging with care if you intend to return the goods if necessary. If you still want to be able to return the goods as described above, you may only unpack them to the extent necessary to assess whether you wish to keep it properly. Due to the nature of the goods, returned goods may not have been used. This implies, among other things, that the packaging is in good condition and has not been damaged (bv. the seals must still be intact).
When you return the goods, this must be done together with all accessories supplied and – if reasonably possible – in its original condition and packaging and taking into account our instructions.
If you return goods, you are responsible for the transport and the costs thereof. The right of withdrawal is only validly exercised when we have received the products back and the products are in good condition (as described above). As the products (in whole or in part) lost or damaged in transportation, or that do not meet the aforementioned conditions, we cannot reimburse you. We recommend that you take out suitable insurance for this.
items 4 The price
During the period that we mention in our offer, our prices do not change, except for price changes as a result of changes in VAT rates.
Our prices include all taxes, BTW, taxes and services. So you will never be faced with surprises.
Shipping costs are charged on top of the purchase price, which are listed before you finalize your purchase. These shipping costs are charged on the basis of the rates applicable at the time of the order and according to the size of the package and the destination.. These prices can be changed at any time, since we are also dependent on the external transport company.
TheGhentist will regularly take promotional actions. These promotions are always described as clearly as possible on the website. These promotions always run until the end of the stock. A user can never like 2 use promotional campaigns at the same time, unless TheGhentist clearly states so. TheGhentist therefore reserves the right to adjust an order if we notice that eg. due to a technical error anyway 2 actions run together on one or more products or product categories.
items 5 Payment
Unless we have agreed otherwise with you, we only accept prepayment through our website. We accept credit card as well as payment by bank transfer.
If you notice inaccuracies in your payment details or notice something suspicious during your payment, you must notify us immediately at the e-mail address
normally uses prepayment. If this were not the case and you have not paid in advance and you do not pay us on time or in full, we can charge you for the costs you cause. In any case, you owe us interest from the thirtieth day after the invoice date without prior notice of default 10% per year on the outstanding invoice amount, as well as lump sum damages of as well 10% of the outstanding invoice amount. In any case, all goods that we send you remain our property until you have paid for them in full. If you don't (timely) pays, we can decide at any time to take them back at your expense. As long as you have outstanding invoices with us, you may not resell the goods delivered by us, give away, use as collateral or make them real.
items 6 Conformity and Warranty
We guarantee that our goods conform to your order and meet the normal expectations that you may have, taking into account the specifications of the product. Of course we also guarantee that our goods comply with all existing laws at the time of your order.
To the extent that you determine upon delivery that the products do not comply with what was ordered (or damaged), you must report this within 24 hours to theghentist.com by e-mail at info@theghentist.com so that theghentist.com can safeguard its rights against the delivery service.
theghentist.com is not a manufacturer and only distributes the products through its webshop.
items 7 Delivery and execution
All goods are delivered after payment to the address indicated by you with your order. We do our utmost to deliver everything that is ordered before 5 pm the next or the next working day (in Belgium). It may take longer due to external circumstances. This is an obligation of means and not an obligation of result.
As far as this is reasonably possible, and depending, among other things, on whether the product is in stock, we deliver your order within 30 days after your order (and provided that the order and the concrete data are correct and complete), unless a longer delivery period has been agreed or indicated in advance. If we cannot deliver on time, we will always notify you before this period has expired 30 days. If the delivery is not within the period of maximum 30 days, you have the right to terminate the agreement free of charge.
The shipment of goods and vouchers is always at the risk of Theghentist.com. So you don't have to worry about goods getting lost in the mail. However, if you return goods to us within the 14 days after purchase because you don't want to keep them, you are responsible for the transport.
items 8 Force of the majority
In case of force majeure, we are not obliged to fulfill our obligations. In that case, we can either suspend our obligations for the duration of the force majeure, or terminate the agreement definitively. Even if you as a consumer have the same right in case of force majeure.
Force majeure is any circumstance beyond our will and control that prevents the fulfillment of our obligations in whole or in part. Below we understand, among other things, strikes, brand, business disruptions, energiestoringen, faults in a (telecommunications)network or connection or communication systems used and / or the unavailability of the Web Merchant's website at any time, non-delivery or late delivery from suppliers or other engaged third parties, …
items 9 Intellectual Property
Our website, logo’s, the text, photo's, names and in general all our communications are protected by intellectual property rights held by either us, either with our suppliers or other entitled parties.
It is prohibited to use and / or make changes to the intellectual property rights as described in this article. For example, you can make drawings, photo’s name, the text, logos color combination, etc… do not copy or reproduce without our prior and express written permission.
items 10 Complaints procedure and disputes
We always hope that all our customers 100% be satisfied. If you would still have complaints about our services, you can appeal to the complaints procedure described on our website. We do everything we can to deal with your complaint within a reasonable period of time. You can also reach us at the following address: The Ghentist, Stijn Brysbaert in Braemstraat 61/001, in 9050 Gentbrugge, Belgium.
On all agreements we conclude with our customers, regardless of where they live, only Belgian law applies.
PRIVACY & SAFETY
This is the website of The Ghentist, owned and managed by Mr. Stijn Brysbaert, with the postal address Braemstraat 61/001, 9050 Gentbrugge (Belgium).
telephone number: +32499334254
Company number is BE0696.958.262
Your personal data, our responsibility
We collect personal data on this website. This data is managed by us.
We save when you visit our site:
The use of cookies
We use cookies on this site (this is a small file that is sent by an Internet server and that is installed on the hard disk of your computer. This file keeps track of the visited Internet site and contains some information about this visit).
Safety
We have put in place the necessary security measures to prevent the loss, prevent the unlawful use or alteration of information we receive on our site.
How to contact us regarding our privacy policy?
Would you like to respond to our privacy policy, then you can contact us by e-mail: info@theghentist.com
If you give us your postal address via the web, you will only receive the information or orders that you have requested, at the address you have given us.
If you give us your telephone number via the web, you will only be contacted by our company by telephone if this is necessary to inform you about those questions or orders that you have requested..
If you give us your mobile number via the web, you will only receive text messages (SMS/MMS/e.d.) from our company as necessary to inform you about those questions or orders you have requested.
If you give us your e-mail address via the web, you may be contacted by e-mail by our company regarding information about our products and services or about upcoming events (for direct marketing purposes) if you have given your explicit permission for this or if you are already a customer with us and you have provided your e-mail address. If you no longer wish to receive such emails, please contact us at the above address.
If you do not wish to receive any mailings or telephone calls from any company, please contact the Robinson list of the Belgian Direct Marketing Association (online: www.robinsonlist.be, free phone number: 0800-91 886 of per post: BDMV, Robinson list, Buro&Design Center, Heysel Esplanade B46, 1020 Brussels).
We may use consumer information for new purposes that are not yet provided for in our privacy policy”. In that case, we will contact you before using your data for these new purposes, to notify you of changes to our regulations for the protection of personal data and to give you the opportunity to refuse to participate.
On request, we grant visitors to our site access to all information that we keep about them. If you wish to access this information, please contact us at the above address.
On request, we offer visitors the opportunity to view any incorrect data that we keep about them, to correct. If you wish to improve your personal information, please contact us at the above address.
If you feel that our site is not in accordance with our privacy policy, please contact us, at the above address.
- your e-mail address if you post messages / questions on this website
- your e-mail address if you communicate this to us
This information is used:
- to notify you of updates to our site
- to contact you later for direct marketing purposes about our own products through our newsletter. You can unsubscribe from our newsletter at any time.
If you would like a copy of your data that we keep about you, you can request this via the e-mail address:
If you have all your data (right to be forgotten) that we want to keep for you, you can request this via the e-mail address:
Payment methods
– Credit card
– Transfer
WERE GOING: BE54 7340 4433 7897
BIC: KREDBEBB
